Privacy Policy

Introduction

At Faminga ("we", "our", or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our smart farming solutions, website, mobile applications, and related services (collectively, the "Services").

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

Information We Collect

We collect several types of information to provide and improve our Services:

How We Collect Information

We collect information through various methods:

• Direct Collection: Information you provide when creating an account, filling out forms, or communicating with us.
• Automated Collection: Information collected through IoT devices, sensors, drones, and other smart farming equipment.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies when you use our website or mobile applications.
• Third-Party Sources: Information obtained from partners, service providers, and publicly available sources.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To deliver our smart farming solutions, process transactions, and fulfill your requests.
• Personalization: To customize your experience, provide tailored recommendations, and improve the relevance of our Services.
• Communication: To send you service updates, notifications, marketing communications, and respond to your inquiries.
• Analytics and Improvement: To analyze usage patterns, monitor performance, and enhance our Services.
• Research and Development: To develop new features, products, and services based on user needs and preferences.
• Security and Compliance: To protect our Services, detect and prevent fraud, and comply with legal obligations.

Data Security Measures

We implement appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• Encryption of sensitive data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and vulnerability testing
• Employee training on data protection and security practices
• Incident response procedures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

Cookie Policy

Cookies are small text files stored on your device when you visit our website. We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you interact with our Services
• Enhance site functionality and user experience
• Analyze usage patterns and traffic
• Provide personalized content and advertisements

You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Services.

Third-Party Sharing

We may share your information with third parties in the following circumstances:

• Service Providers: We share information with vendors, consultants, and other service providers who need access to such information to perform services on our behalf.
• Business Partners: We may share information with business partners to offer joint products or services, or to facilitate transactions with third parties.
• Legal Requirements: We may disclose information when required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as a business asset.
• With Your Consent: We may share information with third parties when you have given us your consent to do so.

We do not sell your personal information to third parties for their own marketing purposes without your explicit consent.

User Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Data Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your information in certain circumstances.
• Withdrawal of Consent: You can withdraw consent you have previously given for the processing of your information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Rwandan Data Protection Compliance

We comply with Rwanda's data protection laws, including the Law N° 058/2021 of 13/10/2021 Relating to the Protection of Personal Data and Privacy. In accordance with these laws:

• We obtain appropriate consent before collecting and processing personal information.
• We only collect information that is necessary for the purposes specified in this Privacy Policy.
• We implement appropriate security measures to protect personal information.
• We respect individuals' rights regarding their personal information.
• We notify relevant authorities and affected individuals in case of data breaches, as required by law.

Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

We may transfer your information to countries other than your country of residence for processing and storage. These countries may have different data protection laws. When we transfer your information internationally, we take appropriate safeguards to ensure that your information receives an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and changing the "Last Updated" date. Your continued use of our Services after such modifications will constitute your acknowledgment of the modified Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: